KYC Analyst (6-months Contract)

KYC ANALYST (6-months Contract)

Location: Hong Kong

Summary

We are looking for a highly skilled KYC Analyst with strong expertise in Retail banking and wealth management, including Non-Resident Customer (NRC) journeys. The successful candidate will bridge the gap between regulatory compliance and business operations by translating policies into clear, actionable business requirements. This role will focus on enabling next-generation digital onboarding and servicing experiences while ensuring full regulatory compliance and operational efficiency.

Responsibilities

• Analyze and interpret KYC, AML, and regulatory policies to define clear and actionable business requirements.
• Design and optimize customer onboarding and servicing processes for both retail and wealth management clients, ensuring compliance and superior customer experience.
• Collaborate with business and technology teams to deliver digital-first solutions that enhance efficiency and compliance.
• Map end-to-end NRC customer journeys, identifying process pain points and opportunities for automation or streamlining.
• Support operating model enhancements aligned with evolving regulatory and business objectives.
• Document functional and process requirements, ensuring proper alignment with technology implementation and delivery teams.

Requirements

• At least 5–10 years of experience in KYC onboarding or process analysis within Hong Kong retail banking or wealth management.
• Strong knowledge of local regulatory requirements and Customer Lifecycle Management (CLM) processes.
• Hands-on experience with NRC onboarding journeys and related compliance frameworks.
• Proven ability to translate complex regulatory policies into clear business and functional requirements.
• Familiarity with digital onboarding platforms, workflow tools, and process automation technologies.
• Excellent stakeholder management, communication, and documentation skills.